Microsoft exchange shared

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Privacy policy. Shared mailboxes are used when multiple people need access to the same mailbox, such as a company information or support email address, reception desk, or other function that might be shared by multiple people. Users with permissions to the group mailbox can send as or send on behalf of the mailbox email address if the administrator has given that user permissions to do that.

This is particularly useful for help and support mailboxes because users can send emails from "Contoso Support" or "Building A Reception Desk. Before you create a shared mailbox , here are some things you should know:. Licenses: Your shared mailbox can store up to 50GB of data without you assigning a license to it.

After that, you need to assign a license to the mailbox to store more data. For more details on shared mailbox licensing, please see Exchange Online Limits.

When a shared mailbox reaches the storage limit, you'll be able to receive email for a while, but you won't be able to send new email. Then, after that, it will stop receiving email. Senders to the mailbox will get a non-delivery receipt. User permissions: You need to give users permissions membership to use the shared mailbox. Only people inside your organization can use a shared mailbox. The service and monitoring are added as part of the preparation to enable system components to use this cache in future cumulative updates.

The problem that is mentioned in the "Symptoms" section was discovered too late in the release cycle to be resolved in Cumulative Update 5. The problem is scheduled to be addressed in Cumulative Update 6. Need more help? Expand your skills. Get new features first. Was this information helpful? Yes No. Microsoft PnP. Healthcare and Life Sciences. Internet of Things IoT. Enabling Remote Work. Small and Medium Business. Humans of IT. Green Tech. MVP Award Program. Video Hub Azure. To block sign-in for this account, see Block sign-in for the shared mailbox account.

If your organization uses a hybrid Exchange environment, you should use the Exchange admin center EAC in your on-premises Exchange organization to create and manage shared mailboxes. To learn more about shared mailboxes, see Shared mailboxes. When users move items from one folder to another in a shared mailbox, a copy of the item is stored in the Recoverable Items folder. You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "Recipients" entry in the Feature permissions in Exchange Online topic.

Open the EAC Exchange admin center. Under the Next steps section, click the Add users to this mailbox link. To grant Full Access or Send As permissions, click the Add users button, and then select or search the users you want to grant permissions to. Confused about which permission to use? See Which permissions should you use? The Full Access permission allows a user to open the mailbox as well as create and modify items in it.